SHIPPING & RETURNES  

SHIPPING POLICY

When will I receive my order?

Your order will begin its adventure within 2-3 Business days. In rare circumstances, there are slight delays depending on the current order fluctuations and inventory levels at the time of order fulfillment. 

 

Orders ship USPS ground. Please allow 3-5 business days for delivery

What are your Shipping Rates?

Shipping rates are based on the order total before sales tax.

Orders between $1 and $30 have a shipping rate of $4.50

Orders between $31 and $60 have a shipping rate of $6.50

Orders between $61 and $75 have a shipping rate of $8.00

Orders of $75 or more ship for FREE

Do you ship internationally? 

At this time we are only able to ship within the United States and Puerto Rico. We hope to expand our offerings in the new future. 

RETURN & EXCHANGE POLICY

Can I return or exchange items from my order? 

Returns and exchanges are excepted if the product is damaged or defective upon arrival. Please contact us within 30 days of item delivery to start an exchange. 

Exchanges are also excepted if the size and fit are not as expected. A one-time free exchange will be made.  Please contact us within 30 days of item delivery to start an exchange.

We understand not all products will be perfect for your next adventure. In this case, returns are accepted. Please note there may be a return shipping charge. Please contact us within 30 days of item delivery to start a return. 

Start a Return or exchange by emailing us at:

tidesandtimberline@gmail.com